Communicating bad news – such as layoffs and cutbacks – takes special skill. Too often, executives keep silent rather than talk to employees. This only increases panic and ill-will. Here is some advice on how to avoid making bad news worse.
Communicating bad news – such as layoffs and cutbacks – takes special skill. Too often, executives keep silent rather than talk to employees. This only increases panic and ill-will. Here is some advice on how to avoid making bad news worse.
